Furnace, Heat Pump, and AC repair in Albany OR

Replaced aging furnace and a/c and were very pleased with our choice of Hendrix. Luke, Aaron, James, and Josh all did an amazing job. Office was communicative and everyone was on time with accurate arrival windows. Install is very neat and they did a great job cleaning up after as well. Financing was seamless and good options were available for different situations. Would recommend Hendrix to anyone needing HVAC services.

Alex did an outstanding (and quick!) job of fixing our problem. Explained everything in simple terms. He's a welcome addition to your team! :-) RayK

When we had a new heater/air unit put into our home it was an all-day event. Hendrix Heating met me at the door, explained what the plan was moving forward, put down drop cloths to protect my wood floors, removed the old units, replaced our heat/air systems, replaced our control panel, provided us with an external temperature gauge, made sure I understood how to operate the new control panel, took photos of my heat unit in my attic at my request, had a wrap up conversation,, and cleaned up before leaving. It was a positive experience and I appreciate it very much. A great big thank you to Zac, Jared, Will, the electrician (can't recall his name but he was also kind and professional), and Adam. They were careful to close my front screen door to keep our pets in, spoke respectfully to me, worked well together, stayed on task, and seemed like a good team of hard working and focused young men. Thank you again.

Mitch quickly diagnosed the problem and came up with a great solution. Very impressed!

Friendly team, thorough equipment tune up, and honest feedback. We felt that the job was done well and that they weren't trying to sell us on anything we didn't need.

I felt very satisfied with the technician Henry. He was professional, knowledgeable, diligent, and very thorough. I say a job well done! 😊

Mitch was polite, thorough, and efficient. The job was not straight forward because of the obsolete circuit board. I'm a happy customer! It was great that Hendrix was able to send someone next day. tom

Thank you so much for providing excellent customer service.

Explained everything well and showed the parts that needed repair. Well documented and professional. Will continue using this service

We are very pleased with the recent scheduled maintenance of our heating and AC system. Our technical was excellent!

Henry was professional and courteous.

very professional and got right to the problem. answered all my questions. Good representative of your company

Yes, 5 stars. Now when you go through this process one would expect: Fair pricing in comparison to the market Professional attitude from all involved with the transaction Results which exceed the expectations set at the beginning of the project. All of these expectations were exceeded. More importantly today with the temp being 90 degrees outside (soon To be 100) I can sit on the second floor of an 100+ year old house in total comfort while typing this review. Unfortunately this review would not be complete without a mention of Your Representative Sean Skipper. What a piece of work. Sean is the forefront of your organization and through EVERY step of this process his attitude. and professionalism was the anchor to the successful completion of the process. Without his steady management and cool demeanor of the project I am guessing it would be 90 in here and I would be sweating up a storm. So thanks to Sean and the entire Hendrix team...including the Professional office staff who no one ever mentions for a job well done.

Experience was great and quick. Thanks for the service

Excellent

Punctual, reliable continuing great service.

The gentleman that serviced my unit was very professional and answered all my questions

From the initial quote, to the install, to the final walkthrough, our experience with Hendrix was excellent. Friendly, timely, and a super clean install of our furnace and A/C. Not the cheapest bid, but at the end of the process, we felt very comfortable with our decision.