Albany

Simply the Best

Kathleen - Albany, OR
13 days ago

Great service and their people are top notch!

Perfect installation

Lisa Bjornstad - Albany, OR
18 days ago

I have absolutely no complaints about the installation of my new furnace (and dismantling and removal of the old one). Kody and Caleb arrived at 8:15 am and we’re out by 2:30–job complete. 100% satisfied.

Response from Hendrix Heating & Air Conditioning, Ltd.:

So glad to hear things went smooth with your install. Just in time for the cooler, fall weather to come! Thank you for the review.

Yearly service

Thomas - Albany, OR
18 days ago

Response from Hendrix Heating & Air Conditioning, Ltd.:

Thanks for allowing us to provide your maintenance again!!

Efficient routine furnace service

Dunten - Albany, OR
21 days ago

Jesse M arrived at the expected time of day. He was polite, informative when asked questions and efficient at the service job.

Response from Hendrix Heating & Air Conditioning, Ltd.:

Thank you!!!

No hassle and quick service

John - Albany, OR
22 days ago

The crew at Hendrix made getting a new furnace quick and easy. We had no troubles getting a date set up and when they were installing, they needed very little from us. We are happy with the service and are glad that they will be servicing our furnace for the years to come.

Response from Hendrix Heating & Air Conditioning, Ltd.:

Thanks so much for your business John. Don't hesitate to call if you ever need anything. We appreciate you taking time to send in a review:)

Professional

Karina - Albany, OR
25 days ago

Very professional staff. Always on time. Courteous polite and friendly. Although a bit more expensive than my other quote, I felt that would be happier in the long run with Hendrix. I also needed to have my unit replaced quickly as I had no heat nor air conditioning. They were able to schedule me in within the next week.

Response from Hendrix Heating & Air Conditioning, Ltd.:

Thank you for the review. We always work hard to fit people in if they need it quick. Also, we might have been a bit more expensive, but I can assure you, you'll NEVER have to question whether you made a wise decision. We'll be here for you as long as you need us:)

Great Service

Wendy - Albany, OR
26 days ago

Excellent service as always!

Response from Hendrix Heating & Air Conditioning, Ltd.:

THANK YOU!

Helpful and polite

Young - Albany, OR
31 days ago

I appreciate that they wore masks and shoe coverings. They also took care to social distance. Made me feel very comfortable. And of course, always professional and wonderful service.

Response from Hendrix Heating & Air Conditioning, Ltd.:

Thank you for sending in your review of our work.

Great service

Becker - Albany, OR
31 days ago

When the technician come I always feel like they are checking everything and making sure my system will continue function well.

Response from Hendrix Heating & Air Conditioning, Ltd.:

That's what maintenance is all about and you can be sure Jesse does his best to do a thorough check. Thank you for the review.

Amazing Service and Peace of Mind that the Job is done right!

Tiffany - Albany, OR
50 days ago

I found Hendrix’s after calling out another company to check on our A/C system which was still running but not running well. The other company’s rep was rude, seemed to be in a hurry, missed a safety concern where the system shouldn’t be running at all till it was replaced ( fire hazard) and just emailed us a list of replacement options with no explanations from the rep so we were left with a list Of options that we couldn’t tell the difference of what we needed vs what we didn’t. Plus they would be 6 weeks out to do any kind of replacement and we would be stuck with mini room fans to get us thru till then. It was just a rough experience from beginning to end with them. From the start, Hendrix was better. Their rep was kind and easy to talk to. They were thorough when they looked over our system, caught the fire hazard right away ( made sure we kept the system off) and took the time to go over options with us (we especially appreciated that they were honest about options that were more “fancy accessories” then valuable upgrades so we didn’t buy more of a system than we needed). They also worked there schedule around so we could have the whole thing replaced in just over a week. The system is now in and we couldn’t be happier. It’s got a great warranty on it and service support if we need it. We would definitely recommend Hendrix to others.

Response from Hendrix Heating & Air Conditioning, Ltd.:

Tiffany-we're really grateful for your review and your kind words. We really do work to provide peace of mind and I'm glad to hear that's what you got!! Don't hesitate to call whenever you need us and thanks again for your review and business.

Quick Response, Great Service!

Amanda - Albany, OR
53 days ago

I woke up this morning to my AC unit not working...on my busiest day of the week. I called Hendrix and they assured me somebody would be here today. Jason W. Was the one to respond and we couldn't have been more pleased with his help! He was extremely knowledgeable and fixed the problem quickly and efficiently. We are so pleased with our service and will continue to call Hendrix in the future!

Response from Hendrix Heating & Air Conditioning, Ltd.:

Amanda - what an awesome review, thank you for all your positive feedback! I am so happy to hear we were able to quickly get your system back on track., Jason is a very knowledgeable technician and asset to our service department! Thank you again and we look forward to serving you in the future.

Top Notch in every aspect.

Melchiorsen - Albany, OR
54 days ago

I was so impressed with every aspect of Hendrix's work at my home. The tech, Kody is excellent in both technical skills & customer service. The equipment Kody had to do the job was impressive. It allows him to be more efficient and obtain the correct information to correctly assess the situation. I feel that a company that invests in top notch employees and equipment is one that you can count on to provide a superior solution to your needs. Hendrix is now my go to company for all my heating and AC needs.

Response from Hendrix Heating & Air Conditioning, Ltd.:

Wow! We REALLY appreciate your kind words and great review!! We truly hope that every customer we have, comes away feeling like they can depend on us to always provide the best possible service and attention to detail. Thank you for your business and confidence :)

Great Service! Highly reccomend.

Bailey - Albany, OR
59 days ago

Response from Hendrix Heating & Air Conditioning, Ltd.:

Thank you!

Excellent information and experience

Chad - Albany, OR
61 days ago

Willie was very professional, informative and provided articulate answers to all of our questions in regards to our heatpump that was having issues. We had been utilizing another company for the past few years but will be sticking with Hendrix moving forward because of the exceptional experience. The prices were much lower as well, for the same products as quoted by their competitors, which just reinforces the decision to make the permanent switch to Hendrix.

Response from Hendrix Heating & Air Conditioning, Ltd.:

Thanks Chad - we're really grateful Willie's part of our team, and for the quality of work he gives customers like yourself! Thank you for your review and for your business!

Excellent Service

Diane - Albany, OR
63 days ago

Andy arrived on time, set to work quickly and was very conscientious to keep work area clean and organized.

Response from Hendrix Heating & Air Conditioning, Ltd.:

So glad to hear you are pleased with Andy's service. Thanks for taking time to send in a review!

The good word is true!

Ethridge - Albany, OR
66 days ago

I heard of these folks from a friend and I see the Hendrix trucks around town. It's true--great service was the result of my appointments with them. They were responsive to my need, worked me in quickly, and were respectful of the covid situation. Both the repair and maintenance guys equally great. Maintenance made my AC unit look almost new and he gave me tips on use as well. Thank you.

Response from Hendrix Heating & Air Conditioning, Ltd.:

We're glad to hear you're having us out for annual maintenance. It is critical to the longevity of your HVAC system that it be taken care of correctly and you're on the right track!! Thank you for choosing our company.

Great Sevice

Joseph - Albany, OR
67 days ago

Response from Hendrix Heating & Air Conditioning, Ltd.:

Thank you Joseph

excellent service

Richardson - Albany, OR
69 days ago

wonderful timing to get the unit installed. everyone was very friendly and respectful.

Response from Hendrix Heating & Air Conditioning, Ltd.:

Thank you for the review, we hope you're enjoying your new unit!

AC Trpair

John - Albany, OR
70 days ago

Fast response and quick fix. Very Happy

Response from Hendrix Heating & Air Conditioning, Ltd.:

Thank you John, glad we could help you out!

Very professional!

Gail - Albany, OR
73 days ago

We were very happy with the service and would recommend them.

Response from Hendrix Heating & Air Conditioning, Ltd.:

Thank you Gail, we appreciate your review and future recommendations :)