Our Guarantees
100% Satisfaction Guarantee
Because of our commitment to excellence, Hendrix Heating & Air Conditioning maintains a 100% Customer Satisfaction Guarantee - If for some reason our work or our equipment is not 100% satisfactory, and we are unable to resolve the situation to your satisfaction, we will remove the equipment and fully refund your money. But, we're confident that you'll be more than satisfied with our team and their workmanship along with their customer service.
Our Personal Guarantees
Hendrix Heating promises a continuing commitment to provide our customers the best value available in the products and services we provide.
Proof of Our Commitment to You:
- We have been taking care of our customers since 1952.
- We provide a 100% customer satisfaction guarantee.
- Customers that purchase equipment from us get free air filters for LIFE.
- We provide 24-7/365 customer support.
- Our office staff & technicians are drug free, professional, honest and highly trained.
Exclusive Limited Lifetime Installation Warranty
Hendrix Heating & Air Conditioning will warranty for life the following items against defects in materials or workmanship…
1) All duct work installed
2) All duct work insulation
3) All sheet metal straps, clamps, fasteners, and hangers
4) All condensate drain piping, hangers, and fittings
5) All low voltage electrical wiring, wire nuts, straps, ties, and connectors
6) All refrigerant piping is guaranteed to be refrigerant leak free
7) All equipment pads, stands, jacks, and vibration elimination devices
… provided the servicing was performed by Hendrix Heating & Air Conditioning
OUR CUSTOMERS ARE OUR BUSINESS
TRANE Comfort Specialist - 100% Performance Guarantee
As you consider the right heating and air conditioning system for your home and the best dealer to install and maintain it, remember Trane’s 100% Performance Guarantee, available only through our Trane Comfort Specialist™ dealers.
Trane products are designed, tested and built to last.
Independent Trane Comfort Specialist dealers have demonstrated a proven record of customer satisfaction, have the knowledge to recommend the right system for your home and the experience and factory training to install and maintain your system for the life of the product.
In appreciation of your trust in Trane and our independent Trane Comfort Specialist dealer, we can offer you a guarantee on the performance of your new Trane system. If, in the first year of use, it does not deliver the specified heating or cooling capacity, taking into consideration your application and ambient conditions which will be documented at the time of the installation, and we are not able to correct the problem, the installing Trane Comfort Specialist dealer will remove the Trane equipment and refund your entire purchase price for the removed equipment.
One more reason to choose Trane.
Trane already offers you the best in home comfort with high quality systems and support from highly trained Comfort Specialist dealers. The Trane 100% Money Back Guarantee gives you extra purchase protection and provides one more reason to choose Trane.