Furnace, Heat Pump, and AC repair in Adair Village OR

Luke was very professional and pleasant. He took the time to answer questions. I would say Luke did a great job!

My tech did a fine job, as far as I could tell. But $240 for an hour of work is too much. That is rocket science money. A perfectly good filter (that I replaced three weeks ago) was swapped out and tossed; the outside unit was washed, and the condenser drain was scrubbed. That is all work I can do myself. I'm sure he did some additional testing that I am not qualified for, but still. I paid an additional $25 for next year to get a 15% discount for parts that probably won't be needed. That, and in consideration of the total cost of the unit itself (expensive), leads me to reconsider signing up for annual service. Communication, scheduling, and follow-through were all outstanding. I think one hour at $240 is way too much. I made $60/hr in my full-time salaried technical job and $150 as a consultant, just for some perspective.

Pleased with the service. Both technicians were pleasant and professional. Three units were serviced and special attention was paid to drainage issues on two of the units that required some creative engineering. Price was as originally quoted. We would recommend Hendrix's service to anyone. Doug

Great service by Sean. Easy to talk to and very easy to understand the need of the product and installation process. Thank you Sean

All the staff I communicated at Hendrix Heating were professional, knowledgeable, and couteous. I had a very positive experience.

Always a pleasure dealing with your company. The employees that have come are always polite, efficient, considerate and kind.

Great experience, would use company again

Seth was and is very thorough, professional, answered questions and concerns that came up, and was very personable.

My air conditioner went out at a most inconvenient time, but Hendrix Heating did their best to replace it as quickly as possible. Workers were both friendly and competent.

All the work was done on schedule. The employees were all courteous and respectful. I’m pleased with the installation and have no complaints.

Great customer service from the initial consult with Josh, through the installation and final walk-through. Thorough and honest solutions were explained at our initial consult which made it easy to make the right decisions. Installation crew was excellent in skills and explaining the process. They had a few challenges since this was an existing removal with new installation but they made the accommadations skillfully. New system is preforming great! I have been in the design/build and landscape industry for 20+ years and I was treated the way I would want all my clients treated by the entire team. We highly recommend the whole team!!

The technician was very nice, professional, and very knowledgeable. Luckily, he had the part that needed to be replaced, and we're back in business! The price was awesome,too! I would definitely recommend them. I called the day before, and we got the a/c fixed the next day!

I was impressed with the professionalism and care given during this routine check. A new part was needed, and the service person had it available. He came on time and left within the allotted window. That was most helpful for me, since I had to get to the university for an appointment with a student.

I so appreciated the attention this company paid to what I actually needed and wanted. They even almost left without my business because they honestly initially believed they could not install correctly for the best service. Yet they found a way at a great price. I am so glad I called Hendrix.