Lebanon

Very happy

Snider - Lebanon, OR
42 days ago

Great experience. One happy customer

Response from Hendrix Heating & Air Conditioning, Ltd.:

Thank you for the review

Excellent experience from start to finish

Bonnie - Lebanon, OR
59 days ago

Unlike so many services nowadays, our experience with Hendrix was beyond excellent. You spoke to a real person when you called the office no being placed on hold and navigating through phone menus. Scheduling was quick and worked within our time frame. Their representative Luke walked us through all the options with no pressure tactics at all. He was very knowledgeable about the available products and what would work best with our house and our budget. The work crew arrived on time and was fast, thorough, and clean. They took their own photos of the job they did and were able to provide those to the inspector since he was not on site at the time of work. The job was signed off without problem. You could not hope for a better experience than the work ethic of Hendrix. From the receptionist to the company representative to the workers a huge thank you.

Satisfied customer

Paul - Lebanon, OR
68 days ago

Our experience with Hendrix was great. We called several HVAC companies, and they responded quickly. Scheduled an appointment to evaluate our needs, Sean, the salesman, arrived on time and completed a through inspection of our system. He made reasonable, expert suggestions on improving not only our cooling needs, but also our 27 year old furnace. After receiving all of our bids, and talking with other companies, we chose Hendrix, it wasn't the lowest bid we received, but felt it was the best system. We replaced the furnace and added central air conditioning. The instillation was moved up a week just in time to beat our first Oregon heat wave. The installers, Tanner and Zak were very experienced and professional. The installation was done with precision and attention and detail. The system has kept our house comfortable through the heatwave, with temperatures in the 90's and 100's, without running constantly.

Response from Hendrix Heating & Air Conditioning, Ltd.:

Paul-the entire team at Hendrix thanks you for such a detailed and raving review!!! From the first point of contact, we strive to follow processes and procedures that give each individual customer Peace of Mind. From your words, I think we were able to give you confidence that you made a good choice. Thank you for allowing us to serve you!

Super friendly and efficient!

Fontanos - Lebanon, OR
69 days ago

Kody was very friendly and knowledgeable. He got the job done very efficiently and I was pleased that the price was much lower than I had anticipated. I would highly recommend Hendrix heating and a.c!

Response from Hendrix Heating & Air Conditioning, Ltd.:

Thank you for your review, I am so happy Kody was able to get you back on track. Thanks again!

Great service

Hill - Lebanon, OR
104 days ago

Let me know the problem and then recommendation to fix it.

Response from Hendrix Heating & Air Conditioning, Ltd.:

Thank you for the review!

Great Service!

Rebecca - Lebanon, OR
151 days ago

Nick was kind and informative. He gave me straight answers (even though the news was bad). I really appreciate his work in gettin our system cooling again for as long as we can limp it along.

Response from Hendrix Heating & Air Conditioning, Ltd.:

Rebecca - thanks for the review and I'm so glad Nick able to get your system back on track so quickly!

Great

Hatch - Lebanon, OR
156 days ago

Zach did a great job. He was wearing a mask, gloves and put covers on his shoes when he came in the house. He explained everything completely and didn't try to sell me a new unit. He was very polite and thorough. Thank him from me again.

Response from Hendrix Heating & Air Conditioning, Ltd.:

Thank you so much for your review. It's always good to hear that our teams are taking care of customers' homes and needs in the best way possible! Thank you for your business!!

Perfect

Stankey - Lebanon, OR
177 days ago

Professional, courteous, knowledgeable, personable. Zach is a credit to your company!

Response from Hendrix Heating & Air Conditioning, Ltd.:

We're glad to hear you were pleased with Zach's service. He's a highly valued member of our team. Thank you for your review!!

Outstanding, professional service.

McGuire - Lebanon, OR
185 days ago

Zachary was great. Explained a few things in terms I would understand. Was pleasant and professional. Worked quickly and efficiently and was very thorough. Thank you for such excellent service.

Response from Hendrix Heating & Air Conditioning, Ltd.:

We love to educate our customers and we are so happy we could help, Zach is a huge asset to our team. Thank you for sending in a review!

Very Professional

Barnes - Lebanon, OR
188 days ago

Zack has been ere before. From phone call to finish, the service and inspection was performed with great thoroughness. Always a pleasure. Thank you.

Response from Hendrix Heating & Air Conditioning, Ltd.:

We're glad to hear you're having us out for annual maintenance. It is critical to the longevity of your HVAC system that it be taken care of correctly and you're on the right track!!

gas furnace

Paul - Lebanon, OR
231 days ago

Response from Hendrix Heating & Air Conditioning, Ltd.:

Thanks for the 5 stars!

Very efficient and professional. Very courteous.

Habjan - Lebanon, OR
279 days ago

Response from Hendrix Heating & Air Conditioning, Ltd.:

Thank you for your business and review :)

Very efficient and polite

Mitchell - Lebanon, OR
280 days ago

Response from Hendrix Heating & Air Conditioning, Ltd.:

Thank you Mitchell!

Excellent

Lee - Lebanon, OR
311 days ago

Great service, Zach kept me assessed of what he was doing and asked if I had any questions. Zach indicated a part was in bad shape and need3d to be replaced which he did. Zach returned everything back to the way he found and indicated the furnace was showing it’s age. I feel very confident everything is in good shape.

Response from Hendrix Heating & Air Conditioning, Ltd.:

Thank you for the great review, I am so happy to hear Zach was able to take care of your heating needs and get everything running how it should. Please give us a call if you need any further assistance!

Very nice guy and great service!

Wopat - Lebanon, OR
339 days ago

Response from Hendrix Heating & Air Conditioning, Ltd.:

Thank you for the review!

great service

Carlos - Lebanon, OR
343 days ago

Response from Hendrix Heating & Air Conditioning, Ltd.:

Thanks Carlos!

Excellent service as has been my experience with a Hendrix. Zack does excellent work.

Kundert - Lebanon, OR
343 days ago

Response from Hendrix Heating & Air Conditioning, Ltd.:

We appreciate your review, Zach's a great technician!

very fast response to my call for service.

Dowell - Lebanon, OR
348 days ago

Response from Hendrix Heating & Air Conditioning, Ltd.:

Thank you for the review!

Great and professional service.

Tracy - Lebanon, OR
388 days ago

Kody was able to respond in less than 24 hours of my call to Hendrix. He diagnosed the problem right away and fixed it on the spot. Now my house is warm again!

Response from Hendrix Heating & Air Conditioning, Ltd.:

That is so awesome to hear! I am so happy Kody was able to quickly respond, and better yet - get your system fixed so you can stay warm! Please give us a call if we can be of any further assistance, thanks for choosing Hendrix Heating!

all around very good service

Harriet - Lebanon, OR
390 days ago

Response from Hendrix Heating & Air Conditioning, Ltd.:

Thank you for the stars Harriet!