Furnace, Heat Pump, and AC repair in Brownsville OR

Mitch and company did a great job servicing our equipment. They were courteous and professional.

Friendly, personable and professional..thank you!

Please read this entire review - We have always had excellent service from the tech’s. They are always respectful, considerate and know what they are talking about. My review is only of the technicians. As for the original sales person that sold us the heating and cooling, I would give him one star for not giving us all the information that we needed and complete and total lack of communication. Also, when I spoke with one of the owners in regards to the lack of information that ended up causing us to delay installation of our cooling and heating system by a month and having to endure some extremely hot weather which we were trying to avoid having to go through because we have a very aged person in the house with health issues, she was less than customer service oriented. If we could have not gone with Hendrix we would have but it was too late and we had no choice. Again, the service technicians are always amazing, the owner not so much and sales people… not so much.

Hendrix Heating has the absolute best employees in all areas. From the Office employees, to the estimator and project manager (Luke, you're awesome) to the installation team, the service was polite, timely and excellent. Thanks you so much.

Hendrix does quality work. I depend on them to maintain, and replace when needed, several systems in my properties in Brownsville. I’m always confident that they’ll do a great job.

Sean and his crew executed the plan well, no issues, excellent labor and great accountability!

Each representative I have spoken to goes beyond normal effort to help and satisfy!!! Cody was no different.

awesome

I can't overstate Jason's competence & professionalism in the performance of this repair. Also, I was very impressed with the Hendrix team's rapid response to my need. So glad I chose Hendrix for my heat pump purchase some time ago. Thank you all.

From the first visit By Luke, we felt confident that we had chosen the right company to meet our furnace and air conditioning needs. Luke was knowledgeable and walked us through the process step by step. ( there was a bit of confusion that caused us a delay. But it ultimately was rectified ). The two installers, JC and Aaron, were professional and worked tirelessly the entire day. They offered a few different options that ended up being changes for the best. The installation looks good and my wife and I are quite happy with the results.

same as above

Billy was prompt, worked efficiently, answered questions, offered appropriate information

Excellent service, from estimate to completion. Sean and Bobby are not only professional, but also great people! You can't go wrong with Hendrix

Hendrix Heating have always provided great service as good prices. I would recommend them to all of I know.

Gabe came on possibly the nastiest day of the year, weather wise. But he introduced himself with a business card and waited to be invited in. Very polite and courteous. I have a crawling baby and the fact that he took the time to put shoe covers on every time he came in the house was huge to me, especially with it being so muddy and wet outside. I was extremely happy with the service provided!

Luke was thorough and professional. I can’t say enough good things about Tanner and Willy. They both worked hard for 2 days. They went above and beyond to keep my home clean. They were quiet and professional and through. Tanner worked in our hot cramped attic. We have had various workers in our house to do work on different projects. Our experience with everyone we worked with at Hendrix Heating and Air was by far the best. Thank you to all of you for a cool house!

Very knowledgeable and efficient with time. Troubleshoot the problem and solve quickly.

The office and Seth were professional and fantastic customer service. I am so glad I signed up for annual service so I won't put this off again. Thank you.

We are very pleased with the outcome of the great service Nick provided. Thank you

Awesome job

Thank you for sending a friendly well trained tech to my house.

The cost is perfect and the service is great. The technicians are always respectful.

Hendrix heating and their crew are very helpful and make sure everything is taken care of before leaving.

Jesse was prompt, polite and professional.

Prompt and quickly fixed the problem!

Seth showed up earlier than originally stated and worked tirelessly in the heat to get our a/c running again.

Had to move some conduit lines for a small patio cover project. Hendrix came out real quick, did a fantastic job redirecting the lines and as always making it look fantastic and professional. Seth listened to what we needed and took care of the job like a champ. Fantastic job!!

Very pleased with the job Jesse did with our old system. He answered all of our questions, and made our system run better. Would definitely recommend him and Hendrix for all of your ac/heating needs. Thank you!

Very detailed and professional.

Brian came out to our house to access our needs as far as heating and cooling. He recommended a unit that I believe is going to excel in what he said it would do. The installers were professional in application. It looks good. All in all very happy. The price was very reasonable compared to others. Didn't try to sell something that was over the top and didn't need.

Seth is a compliment to your company. He is a very friendly and professional person. He explained everything to us in detail. We now have to call a Carrier dealer because of warranty, but will defineatelay call back in the future for any other HVAC need. THANK YOU to Seth.

Had Nick come and service my system today. He came when he said he would, answered all of my questions " twice a couple times ", showed me how to clean my outside heat pump, and explained a lot of things to me. I have been so happy with this system and with Hendrix in general. When Shawn came out and sold me the system a couple years ago he estimated what it would cost me on a monthly bases and it has actually been less each month than he said it would be on average. I do not think I could be happier with this company! David C.